We conducted the LabkoNet user survey in December 2024. We want to thank everyone who participated.
The survey revealed that the key benefits of the LabkoNet service for users are:
- Real-time monitoring of sites
- Important up-to-date measurement data is easily available in a clear and simple format
- Fast information flow in case of disturbances and faults in monitored sites
Respondents rated the overall service at 3.91/5, which matches the rating from last year’s survey.
We received a lot of positive feedback, as well as important comments on how we can further improve our operations. For example, the communication of fault situations will be refined even more effectively during the coming year.
We will contact respondents as needed for further actions at the beginning of the year. If you would like more information about the user survey or its implementation, I am happy to answer questions.
Best regards,
Labkotec Oy
Jukka Korhonen
Product Manager, LabkoNet
jukka.korhonen@labkotec.fi